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Rugmaker's Homestead


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How to Contact the "Rugmaker's Homestead"...

We enjoy hearing from you. If you have a question about rug making, ordering, how to find supplies for rugs, or want to share a story, tip or source with other rug makers, drop us a note by  email

 Our email address is
info@rugmakershomestead.com



We are of course primarily a mail order company, and you can always write an "old fashioned" letter, and send it to Rafter-four Designs, PO Box 40, Cocolalla, ID 83813.

The most asked question is from folks who are trying to learn how to re-create the rugs that 'Grandma' made. Before you write to us just saying that she made "rag rugs" be sure to take the tour! You'll see that there are dozens of ways to make "rag rugs" and we need a bit more information to help you with the particular type she may have made. See if there is a similar looking rug on the tour. It also helps to describe the type of tools and materials that Grandma used, and any other details you know. We've helped a lot of folks to re-establish a family rug making tradition.

Sometimes the only way for us to firmly identify an old rag rug is through photographs. You can send photos as attached JPEG (.jpg) files -- but please edit your file size to under 50K, and include text explaining what the photo is. You can also mail snapshots to us. Be sure to include a stamped self-addressed envelope if you want the photos returned. 
There is never a charge for identifying your old rug! 

We also offer free "tech support" for your rug making endeavors. If you're just getting started with rugs or are in the rug making business (or trying to be), we'll do our best to help you along with whatever advice you may need. (Of course, if your question is really interesting, we may put it up on our "Letters" page, but don't worry, we will only use your first name, not your city or email address.)


Your privacy is important! We do not keep a mailing list, nor will we sell your name or email address to anyone else. We do not send mass mailings or mass emails. 
 

Why we are no longer accepting direct Mastercard and VISA sales.
For 19 years we have processed our customer’s Mastercard and VISA mail order sales through our local bank. Unfortunately they have decided to go to third-party processing which is located off-shore. We simply no longer feel that our customer’s card information will be secure. So after all of these years we have decided simply not to process the cards directly. (Credit cards can still be used with the PayPal system.) We know this will be an inconvenience to some of our customers, and for that we apologize, but hope that you do understand that our first concern is the safety of your card information. We know that this is probably an old-fashioned attitude but we feel a responsibility to our customers who have trusted us all of these years to protect their cards. 
 


Copyright Rafter-four Designs, P O Box 40, Cocolalla, ID 83813